Shipping Policy

Thank you for shopping with GemFly We want to make sure your shopping experience is enjoyable and hassle-free. Please take a moment to review our shipping policy to understand how your order will be processed and delivered.

Order Processing:

  • Orders are processed and shipped within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Methods:

  • We offer standard shipping and expedited shipping options during checkout.
  • Standard shipping usually takes 5-7 business days for domestic orders.
  • Expedited shipping options are available for faster delivery (shipping times may vary based on location).

Shipping Rates:

  • Shipping costs are calculated based on the weight of your order and the shipping method chosen.
  • Free shipping may be available for orders over a certain amount (check our

International Shipping:

  • We offer international shipping to select countries. Shipping costs and delivery times vary based on the destination.
  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.

Order Tracking:

  • You can track your order using the provided tracking number on our website or through the carrier's website.
  • Please allow 24-48 hours for the tracking information to update after your order has been shipped.

Shipping Address:

  • Please ensure your shipping address is accurate and complete to prevent delivery delays or mis-deliveries.
  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

Order Changes and Cancellations:

  • Once an order is placed, changes or cancellations cannot be guaranteed. Please contact us immediately if you need to modify your order.

If you have any questions or concerns about our shipping policy, feel free to contact our customer support team at
Thank you for choosing the Gemfly.